Here's the replay from our :- 'How Progress Housing use Voicescape Compliance to continuously improve customer engagement to reduce no access' Webinar
Timestamps:
0:05 - Introduction and opener from Nicola Brown, Voicescape's Head of Account Management
4:35 - Current complaince challenges in the sector
6:45 - Applying Voicescape to these issues
14:50 - Introduction from Graham Coleman, Progress Housing's M&E Compliance Manager
20:00 - Implementing Voicescape Compliance
27:00 - The results and next steps for Progress Housing
30:30 - Q&A