Want to know the relationship between customer satisfaction and the sustainability of tenancies?
We carried out research with 500 social housing tenants in England, and over a third are dissatisfied with the service provided by their social landlord. This is having a huge impact on overall satisfaction rates, tenant engagement and much more.
Using original qualitative and quantitative research commissioned by Voicescape, this new whitepaper will look at the role that customer satisfaction plays in sustainable tenancies. Insights and strategic advice will be provided to help social landlords improve customer satisfaction, across multiple touchpoints, in turn nurturing their tenant-landlord relationships.
To get your copy, simply fill in the form on the right hand side.